Returns & Exchanges
At Teamtime, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Return Process
- 1.Initiate Your Request
Log into your Teamtime account, navigate to your order history, and select the items you wish to return to receive a unique Return Authorization number.
- 2.Prepare the Package
Securely pack the items in their original product packaging and include all tags, manuals, and the printed return slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided in your confirmation email to the outside of the package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.